Project information
- Category: Web Portal
- Project name: IM Portal Revamp
- Project date: 21st December, 2022
- Project URL: Not Available
Project Details
A comprehensive overhaul of an incident management portal aimed to automate root cause analysis (RCA) initiation and enhance the user interface. This project aimed to streamline and expedite the RCA process while elevating the user experience through a redesigned interface. By implementing automation and user-centered design principles, this revamp seeked to improve the efficiency of incident resolution and provide a more intuitive and efficient platform for users.